Concierge Home Management in Sacramento | London & Lauder

Concierge home management
Sacramento, California

Live like you have a landlord again.

For busy professionals who own their home and a rental or two. One dedicated contact handles every repair, vendor and seasonal task across every property, so your evenings and weekends are yours again.

Book your free 15-minute consult

$799 a month · First month free · Cancel anytime

Prefer to talk? Call or text (916) 775-3085

1,200+ maintenance visits since 2024 across our Sacramento properties, including weekly lawn and grounds care at every one.

Book your free 15-minute consult
Read the transcript

If you own a home in Sacramento, and a rental or two, you already have a second job. You just don't get paid for it.

It's the water heater that dies on a Tuesday night. The gutter guy who never calls back. The text from a tenant in the middle of your kid's game. The Saturday you meant to spend with your family, spent waiting on a contractor who'll be there "between eight and twelve." Surveys put the average homeowner at about seventeen hours a month on upkeep. For someone whose time is worth what yours is worth, that's the most expensive work you do. And you're doing it for free.

Here's what renters have that owners don't: a landlord. Something breaks, they make one call, and it's handled. So what if you could live like that again, in the home you own? That's what we do at London & Lauder. We're the landlord for your own home and the maintenance team for your rentals, with one person who knows every property you own.

Here's what that looks like. One: a dedicated account executive. One number, one person, every property. Two: proactive care. We inspect on a schedule and handle the seasonal work, like HVAC filters, gutters, water heaters and smoke detectors, before any of it turns into an emergency. Three: our vetted vendor bench. No more reading reviews at midnight. Four: a twenty-four-seven line for the urgent stuff. Five: total visibility. Every request lives in your owner portal, and you get an itemized statement every month. And you set an approval limit. Anything above it waits for your OK. A private house manager runs about seventy thousand dollars a year. This is that function, for $799 a month, with weekly lawn care and 4 hours of handyman service included. And your first month is free.

This isn't theory. We run our own portfolio on this exact system. Since 2024 that's more than 1,200+ maintenance visits across our Sacramento properties, from weekly lawn care to emergency repairs. Every one tracked, start to finish.

Getting started costs you 15 minutes. The consult is free. We'll learn about your properties, tell you exactly what we'd take off your plate, and put your plan and price in writing. Cancel anytime, and pay only for the months you use. If we're not the right fit, we'll tell you.

Tap the button right below this video and pick a time. Your next weekend could be yours again.

From our own maintenance records, as of September 2026. See how we count visits.

The second job

You didn't buy property to become its unpaid maintenance department.

  • The water heater that dies on a Tuesday night, right before your 8 a.m.
  • The contractor who'll be there “between eight and twelve,” on your Saturday.
  • The tenant text in the middle of your kid's game.
  • The gutter guy who never calls back, and the three more you have to vet.
  • The shoebox of invoices you'll sort out “at tax time.”

Surveys put the average homeowner at about 17 hours a month on upkeep.1 Add a rental or two and it multiplies. For someone whose time is worth what yours is, that's the most expensive work you do, and you're doing it for free.

A red pool float drifting alone on bright blue water.

The reframe

Remember having a landlord? Live like that again.

Back when you rented, something broke, you made one call, and it was handled. London & Lauder gives you that again, for the home you own, plus a maintenance team for your rentals, with one person who knows every property you own.

Everything that's included

The concierge plan: $799 a month.

Here's exactly what's included, and what it replaces.

  1. A dedicated account executive

    One number and one person for every property you own. They know your homes, your vendors and your preferences.

    ReplacesA private house manager, about $73,600 a year2
  2. Weekly lawn care at every property

    Every property on your plan is mowed and kept up every week, your home and your rentals. It is part of the plan, not an add-on.

    ReplacesYour lawn service, or your Saturday behind the mower
  3. 4 hours of handyman service, every month

    The dripping faucet, the sticking door, the loose fence board. Small jobs get done without a separate bill. The hours are shared across all the properties on your plan.

    ReplacesThe to-do list, and a call-out fee for every small job
  4. Scheduled inspections & seasonal care

    We walk your properties on a schedule and run the seasonal calendar: HVAC filters and service, gutters, water heaters, smoke and CO detectors. Small problems get caught before they become emergencies.

    ReplacesRemembering, booking and supervising all of it yourself, about 204 hours a year1
  5. Our vetted vendor bench

    Trades we already work with, who already pick up when we call.

    ReplacesMidnight review-reading, “who do you use?” texts and no-shows
  6. A 24/7 line for urgent issues

    Leaks, outages, no heat. Call one number at any hour and we coordinate the response.

    ReplacesBeing the person who answers at 2 a.m.
  7. Owner portal & itemized monthly statement

    Every request and update for every property lives in your owner portal, with one clean, itemized statement each month.

    ReplacesThe shoebox, and your bookkeeper's hours at tax time
  8. An approval limit you control

    You set the dollar limit. Anything above it waits for your OK, with the quote in hand.

    ReplacesSurprise invoices

204 hours of upkeep a year × $200 = $40,800 of your time, every year. The concierge plan is $9,588.

Your investment

$799 a month for your home.

  • +$200 a month for each additional property, weekly lawn care included, locked in for life
  • First month free
  • Cancel anytime. Pay only for the months you used
  • Add or remove properties anytime in your owner portal

Included

Account executive, weekly lawn care at every property, 4 handyman hours a month shared across your properties, inspections and seasonal care, urgent line, owner portal and monthly statement.

Billed separately

Materials, and labor beyond the included hours. Always estimated first, and nothing above your approval limit happens without your OK.

Example: your home plus two rentals is $1,199 a month.

Want this for your home? Leave a name and number.

How should we reach you?

No contract, cancel anytime, first month free. We text or call within one business day to set a time; we never cold-call. Questions first? Read the FAQ.

How it works

Three steps, and only the first one needs you.

  1. 01

    A 15-minute call

    Tell us about your home, any rentals, and what's been eating your evenings. We'll tell you exactly what we'd take over.

  2. 02

    A walk-through & your plan in writing

    We see the properties, note what's due, set your approval limit, and put your plan and price in writing.

  3. 03

    You stop managing it

    Your account executive takes it from there. You get the updates and the monthly statement, and your weekends back.

Looking up through a green tree canopy into a deep blue sky.

Why trust us with your keys

We run our own properties on this exact system.

London & Lauder is run by founder Nick Russo, a Sacramento rental owner whose own portfolio runs on the same system concierge clients get: one account executive, a vetted vendor bench, and custom software that logs every request and update for every property.

Since 2024 that system has delivered 1,200+ maintenance visits across our Sacramento properties: weekly lawn and grounds care at every one, plus 194 repair and service requests tracked from the first call to close-out. Concierge clients get the same system, the same vendors and the same attention.

A great fit if you…

  • Own your home, and often one or more rentals, in the Sacramento area
  • Have a demanding career and a full calendar
  • Would rather pay for peace of mind than learn about water heaters

Not a fit if you…

  • Enjoy doing the repairs yourself
  • Need a one-time repair rather than ongoing care
  • Want the lowest-cost handyman, not a managed service at $799 a month

Zero-risk first step

The only thing the first call costs you is 15 minutes.

  • The consult is free, with no obligation and no pressure
  • Your first month is free, and the price is public: $799 a month
  • Cancel anytime, and pay only for the months you used
  • If we're not the right fit, we'll tell you
Book your free 15-minute consult

Questions

Straight answers.

What is concierge home management?

It's living like you have a landlord again, in the home you own. London & Lauder becomes the single point of contact for everything your home and your investment properties need: routine maintenance, repairs, seasonal upkeep, scheduled inspections and vendor coordination. When something breaks, you make one call (or none, because we caught it first).

Who is it for?

Busy professionals in the Sacramento area who own their home and often one or more rental or investment properties, and who would rather spend their evenings and weekends on their career and family than on contractors and repairs.

Where do you work?

Sacramento, California and the surrounding area. If your property is nearby and you are not sure it is covered, ask on your consult call.

How much does it cost?

$799 a month for your home. That includes your dedicated account executive, weekly lawn care, 4 hours of handyman service every month, scheduled inspections and seasonal care, the urgent line, and your owner portal. Each additional property is $200 a month, locked in for life, and gets its own weekly lawn care. The handyman hours are shared across all your properties. Your first month is free. Materials and any labor beyond the included hours are estimated first, then invoiced separately.

Do I still pay for repairs?

Small jobs are usually covered: 4 hours of handyman service are included every month. For anything bigger, materials and additional labor are estimated first and invoiced separately, itemized on your monthly statement. You set an approval limit, and any job above it waits for your OK before it starts.

What happens in an emergency?

You call one number, any time of day or night. Your account executive coordinates the response and the right vendor, and keeps you updated until it's resolved.

Can you handle my rental properties too?

Yes. Maintenance, scheduled inspections and vendor coordination for your investment properties run through the same account executive and show up in the same owner portal and monthly statement as your home.

Isn't this just a handyman or a home warranty?

No. A handyman does a job once you find, book and supervise them. A home warranty pays toward certain repairs after something breaks. Concierge management is the layer above both: one account executive who plans the upkeep, catches problems early, picks and manages the right vendor, and reports back to you, across every property you own.

I only own my home, with no rentals. Is this still for me?

Yes. A single home brings most of the same headaches: seasonal upkeep, repairs and chasing vendors. The plan works the same way for one property as for several.

Is there a long-term contract?

No. Cancel anytime and pay only for the months you used. Your first month is free, and you will have the terms in writing before you start.

Can I add or remove properties later?

Yes. Add or remove properties as you need to in your owner portal. Each additional property is $200 a month, includes weekly lawn care, and that rate is locked in for life.

Can I just call or text you?

Yes. Call or text (916) 775-3085. You will reach London & Lauder directly, not a call center.

What happens on the consult call?

It takes about 15 minutes. We'll ask about your home and any rentals, what's been eating your time, and what you'd like off your plate. Then we'll tell you exactly what we'd take over and confirm your plan and price in writing. If we aren't the right fit, we'll tell you.

Book your consult

Get your weekends back.

One question, then your name and number. We'll text or call, your pick, within one business day to set up your free 15-minute consult.

Your consult is with Nick Russo, founder of London & Lauder, not a call center.

  • Free, no obligation
  • $799 a month, first month free, cancel anytime
  • Sacramento, California

Prefer to talk now? Call or text (916) 775-3085

What should we look after?

One tap. Your name and number come next, and that's all we ask.

Where should we reach you?

How should we reach you?

  • No contract. Cancel anytime. First month free.
  • We text or call within one business day to set a time. We never cold-call.
  • Your details are only used for your consult, and never sold.

Prefer to text? Text (916) 775-3085 and we'll take it from there.